Whether for one-way or round-trip shipping, we ensure that our products always arrive at their destination so you can enjoy them.

Customer satisfaction is our priority. Our products are created with great care, inspected before distribution from our workshop to ensure you have a good experience when using them. Our candles have been carefully tested for several months before the launch of our collection. They are non-refundable and non-exchangeable; these are final sales. Contact us in case of breakage during transport to obtain assistance or discuss a replacement option (within 10 days of receiving your package). relax@limaeco.ca